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How is the service flow of CTT?

From: Date: 2017-01-18 Tits: 6933 Times
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1Please choose corresponding application form according to your samples and fill in the relevant information clearly and completely.

Electronic application form can get through below ways:

1.Download application form from http://www.cttlab.com

2.Contact with salesman or customer service

By E-mailservice@cttlab.com

2Please send complete application form, the card of contact and samples to CTT by EXPRESS or otherways.

1.If you choose to express the sample to our company, please leave your contact information and salesman or customer contact information on the express paper.

2. In order to avoid samples being pollution, confusion or leak, please choose suitable package.

3.In order to avoid delaying your test cycle, please be sure to provide enough samples; If you don’t know how many samples to send ,you can contact with our salesman or customer service;


3CTT will inform you after receive your sample and make the quotation to confirm with you.

If your sample sent, not received telephone contact or offer, please contact consignee who was filled in express paper, you also can send e-mail to service@cttlab.com or make a phone call to confirm.

Telephone number: +86-769-88989888-884 Ms. Liu

4After we receive your confirmed quotation or payment, we will begin to arrange test.1. In order to avoid delay your test turn around time, after receiving our quotation, please confirm and arrange payment as soon as possible;
2. We will arrange the test after receive your signed quotation and the billof payment;
3. We will arrange test according to your application information, quotation,and the confirmed information;
4. If you need to check the progress of test testing or change, please contactour customer service.
5CTT will issue the testreport by the agreement and send the electronic document, and will Courier thepaper reports and the credentials of payment to you (Hong Kong, Macao andTaiwan and abroad, Courier fees is collect)1. After receiving your billof payment, we will send the paper report and charge credentials to you accordingto your application form or the quotation,
2. If you need to check your report of the express, please directly contact the quotation or the customer service of the people involved:
3. If you have any question upon receipt of our report, please contact ourcustomer service staff, or contact us by Email:
service@cttlab.com


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